Privacy notice
Sophie Rankin Ltd
Thank you for your interest in booking a massage treatment with Sophie Rankin Ltd. This privacy notice covers the types of data we collect from you, what it’s used for and how it is processed so that you can decide if you’d like to share it with us.
Our lawful basis for processing your data is consent, so please read this privacy notice below for more details before choosing to share your personal data.
Sophie Rankin Ltd is an independent holistic therapist and events company. We offer yoga classes, massage treatments and private singing to individuals and organisations.
What information do we collect from you?
When booking a massage, we may collect your name and email address for the purpose of contacting you with appointment times and reminders.
Before your treatment, we will share an optional health questionnaire for the purpose of making sure massage is safe for you at this time and there are no contraindications. This will include things like any allergies, health conditions, pain, discomfort or whether you are pregnant. This will allow us to adapt the treatment accordingly.
We will also ask optional questions about what you’d like to get out of your treatment, which will be covered at the start of the appointment to allow us to tailor the session to your needs.
After your treatment, we will contact you via email with a follow up and optional feedback questionnaire.
Who will your information be shared with?
Your information will be shared with massage therapist, Sophie Rankin for the purpose set out above.
Where will your information be stored ?
We use external booking software via Treatwell and Acuity where some of your information will be stored, such as your name, email address and contact details. Your information from the treatment form will be stored in a secure workspace, protected by two-factor authentication.
How long will we keep your data?
It will be held for up to 1 year, incase you decide to book future treatments with us. If you haven’t booked a treatment within that time, we will remove all your details.
How can you remove your data?
You can request your personal data to be deleted at any time, without reason.
If you wish to do this, you can contact us by including your first name and that you’d like to remove your details on saroccayoga@gmail.com
Thank you!